We do not offer our products on a sale or return basis.
If on receipt of your order there are any problems with your products, please call your Account Manager within 24 hours.
All orders that we deliver are wrapped in order to minimise the likelihood of damage during transit. In the unlikely event that you receive a damaged item on your order, please contact us within 24 hours of your delivery and we will be happy to arrange collection and replacement of the item at the earliest convenience.
If you receive a faulty item, please contact us within 24 hours of delivery and provide us with details of the problem product. For perishable products, we will require the batch number and best before date of the item so that we can process a credit to your account.
In exceptional circumstances we may agree to accept a return of an item that is not damaged or faulty. In this instance, a credit note will only be issued if the goods returned are in a saleable condition.